Mary Xu

Predicting and Preventing Customer Churn for Telco

Data analysis

INTRODUCTION

Telco, a fictional company providing home phone and internet services in California, has provided a comprehensive dataset which includes customer demographics, account details, service information, and historical churn data. By leveraging this data, we plan to enhance Telco's competitive edge through strategic, data-driven customer retention initiatives.

TIMELINE

Dec. 2024

CATEGORY

Data Analytics

ATTRIBUTES

R Studio

Python

Predictive Analysis

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